Return & Refund Policy

Returns, exchanges, cancellations, refunds, and statutory consumer rights

Effective date	September 11, 2026
Website	littlelinks.golf
Customer support	support@littlelinks.golf  |  +1 (801) 228-0156

 

We want customers to understand the return process before purchasing. This policy applies to purchases made directly through Little Links Golf at littlelinks.golf unless a product-specific policy or mandatory law provides greater rights.

1. Return Window

You may request a return within 30 days after delivery of the item. The return window begins on the delivery date. If a delivery date is unavailable, we may use the fulfillment date together with a reasonable transit allowance to determine the applicable return period.

Return rules apply only to purchases made after the applicable Shopify return rules were enabled or updated, except where mandatory law requires otherwise.

2. Return Eligibility

·         The item must generally be in the same condition in which it was received, unused or unworn, with tags (if applicable), and in its original packaging.

·         You must provide the order number, receipt, or other proof of purchase.

·         A return request must be submitted before the applicable return period expires.

·         Items must be returned using the instructions provided by Little Links Golf. Unapproved returns sent without first requesting a return may be refused.

3. How to Request a Return

1.       Contact us at support@littlelinks.golf or use any return-request option made available through your Shopify customer account.

2.       Provide your order number, the item(s) you wish to return, and the reason for the return.

3.       If the return is approved, we will provide instructions for where and how to send the item.

4.       Package the item securely and send it by the approved method. Keep your shipping receipt and tracking information until the refund is completed.

4. Return Shipping

For standard returns, including returns based on preference or buyer’s remorse, the customer is responsible for return shipping costs unless Little Links Golf agrees otherwise or applicable law requires us to pay those costs. We do not charge a restocking fee for eligible returns.

If an item is defective, damaged, materially different from what was ordered, or incorrect due to our error, contact us promptly. Where required by law or approved by us, we will provide an appropriate remedy, which may include replacement, repair, refund, or covered return shipping.

5. Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery. If the item is defective, damaged in transit, or you received the wrong product, contact us as soon as reasonably possible with your order information and, when useful, photographs of the issue so we can evaluate and resolve the matter.

6. Final Sale and Non-Returnable Items

Products clearly designated as “Final Sale” on the product page, in a final-sale collection, or during checkout cannot be returned or cancelled under our voluntary return program. Gift cards are non-returnable unless applicable law requires otherwise. A final-sale designation does not limit statutory rights that cannot legally be waived, including rights relating to defective, unsafe, or misdescribed goods.

7. Exchanges

The fastest way to obtain a different product, size, color, or configuration is generally to request a return for the original item and place a separate order for the replacement. If we offer a direct exchange option for your order, the exchange terms presented during the return process will apply.

8. Order Cancellations

For unfulfilled items, customers may request cancellation within 24 hours after placing the order. A cancellation request is not guaranteed if the order has already been fulfilled, shipped, or entered a non-reversible fulfillment process. After fulfillment, the return rules above apply.

9. Refunds

After we receive and inspect an eligible return, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method, unless another method is required by law. We aim to initiate approved refunds within 10 business days after approval. Your bank, card issuer, or payment provider may require additional time to post the credit.

If more than 15 business days have passed after we notified you that a refund was approved and the refund has not appeared, please contact support@littlelinks.golf.

10. European Economic Area, European Union, and United Kingdom Consumers

Where applicable consumer law gives you a statutory right to withdraw from a distance purchase, that right applies in addition to this policy. For many EEA/EU distance sales, consumers generally have at least 14 days after receiving goods to exercise a right of withdrawal, subject to statutory exceptions. UK consumers may have comparable cancellation rights under applicable UK consumer law. If mandatory local law provides a longer period or stronger remedy, that law controls.

When exercising a statutory withdrawal right, you may be responsible for direct return costs where the law permits and where those costs were properly disclosed. We will provide any refund required by applicable law, including required treatment of standard outbound delivery charges where applicable.

11. Other Countries and Mandatory Consumer Rights

Consumer rights differ by country, state, province, and territory. Nothing in this policy excludes, restricts, or overrides any warranty, cancellation, refund, repair, replacement, or other consumer right that cannot lawfully be excluded. If local law provides rights that are more favorable than this voluntary policy, the mandatory local law applies.

12. Consistency Across Shopify and Google

The return terms displayed on our website, Shopify checkout/customer account experience, and any Google Merchant Center return settings are intended to be consistent. If a platform display contains a clear administrative error, the legally applicable terms shown on this policy page and any mandatory consumer rights will govern, subject to any more favorable representation that applicable law requires us to honor.

Contact Us

Little Links Golf

Email: support@littlelinks.golf

Phone: +1 (801) 228-0156

Mailing / business address: Shipica, 753 West 1700 South, Salt Lake City, UT 84104, United States

Website: https://littlelinks.golf